We boost user retention for SaaS and eCom

We boost growth for SaaS and eCom

We boost growth

for SaaS & eCom

Through comprehensive UX and CX research insights

Through comprehensive UX and CX research insights

Through comprehensive UX and CX research insights

1 of 3

1 of 3

1 of 3

customers

customers

customers

leave a brand they love after just one bad experience

leave a brand they love after just one bad experience

leave a brand they love after just one bad experience

PWC

PWC

PWC

200%

200%

200%

higher visit2order

higher visit2order

conversion can be reached by a website with mature UX/UI

conversion can be reached by a website with mature UX/UI

conversion can be reached by a website with mature UX/UI

Forrester

Forrester

Forrester

64%

64%

64%

of customers

of customers

are more likely to recommend product to others if it offers simpler experiences and communications

are more likely to recommend product to others if it offers simpler experiences and communications

are more likely to recommend product to others if it offers simpler experiences and communications

Siegel+Gale

Siegel+Gale

Siegel+Gale

15%

15%

15%

to revenue

to revenue

can be added through improving customer journey

can be added through improving customer journey

can be added through improving customer journey

McKinsey

McKinsey

McKinsey

UX Research

UX Research

UX Research

CX Research

CX Research

CX Research

Expert Audit

Expert Audit

Expert Audit

Metrics Analysis

Metrics Analysis

Metrics Analysis

Customer Interviews

Customer Interviews

CX research

CX research

CX research

CX has a long-term impact on retention and referral rates

CX has a long-term impact on retention and referral rates

CX has a long-term impact on retention and referral rates

Just few points included in our package

Just few points included in our package

Few points from our package:

UX research

UX research

UX research

Сustomer interviews & survey

Сustomer interviews & survey

Сustomer interviews & survey

Service design blueprint expert analysis

Service design blueprint expert analysis

Service design blueprint expert analysis

Mystery shopper

Mystery shopper

Mystery shopper

About CX

UX research

UX research

UX research

UX immediately impacts activation rate, free2paid conversion

UX immediately impacts activation rate, free2paid conversion

UX immediately impacts activation rate, free2paid conversion

Just few points included in our package

Just few points included in our package

Few points from our package:

CJM analysis

CJM analysis

CJM analysis

Usability interviews

Usability interviews

Usability interviews

UI/UX expert audit

UI/UX expert audit

UI/UX expert audit

Through Pleadсop's capabilities, product teams can boost their efficiency

Through Pleadсop's capabilities, product teams can boost their efficiency

Pleadсop helps product teams boost their efficiency

hours of usability testing

hours of usability testing

hours of usability testing

1000+

1000+

1000+

median increase for target metrics

median increase for target metrics

median increase for target metrics

>17.5%

>17.5%

>17.5%

conducted researches

conducted researches

conducted researches

150+

150+

150+

contact us

contact us

Book a free 30-minute consulting

Book a free 30-minute consulting

Book a free 30‑minute consulting

Facing challenges in growth? Schedule a free call to receive our research recommendations and improvement hypotheses.

Let's stay in touch

Let's stay in touch

product@pleadcop.com

product@pleadcop.com

Let's stay in touch

product@pleadcop.com